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Terms and Conditions

Week Proflyer Sale Time 28th October 2024

All time purchased MUST BE FULLY BOOKED AND FLOWN BY FRIDAY 1ST OCTOBER 2024.

AFTER THIS PERIOD ALL UNUSED TIME WILL EXPIRE!

Terms & Conditions

1. Eligibility:

  • Time is only purchasable in 5-minute blocks.

  • Time purchased is only valid for Pro-flyers.

  • All proflyer time in this campaign must be fully booked and flown by 8pm 1st October 2024.

  • No transfer of sessions or timeslots will be accepted.

  • Expiry of all proflyer time purchased in this campaign is 8pm 1st October 2024.

  • Under no circumstances will proflyer time expiry be extended in this campaign.

  • Under no circumstances will refunds be issued.

  • This time is non-transferable, it cannot be gifted or resold.

  • To secure this deal, immediate payment is required and time cannot be "reserved" for later payment.

  • This promotion cannot be used in conjunction with any other existing deals, discounts, specials, or flash sales.

  • The discounted rates are applicable only for off-peak time, Monday to Friday (excluding Selangor and Malaysian Public Holidays).

 

2. Application Process:

  • Interested participants should enter their full details below.

  • Our Proflyer co-ordinator will contact you via whatsapp.

  • All time processed must be fully booked before purchase processing.

  • All interested purchasers must accept all Terms and Conditions relating to this campaign.

3. Campaign Duration:

  • This campaign will be available for a limited time, starting from 28th October 2024 and terminated at managements discretion.

4. Program Integrity:

  • Management reserves the right to modify or terminate the program at any time.

  • Participants are expected to adhere to the company's safety guidelines and standard terms of service whilst at the WINDLAB facility (https://www.windlab.my/terms-of-service)

  • Any misconduct or violation of terms of service may result in disqualification from the program and potential denial of future participation.

Location:

  • WINDLAB Indoor Skydiving, S601, Level 2, 1 UTAMA Shopping Centre, 1 Lebuh Bandar Utama, Bandar Utama City Centre, Bandar Utama, 47800 Petaling Jaya, Selangor Darul Ehsan.

 

Price:

  • RM840 per hour (purchased in 5 minute blocks)

  • DOES NOT INCLUDE COACHING OR SPOTTING CHARGES
     

General Restrictions

Please contact WINDLAB [before purchasing] if any of the below restrictions affect the flyer:

  • Weight Limit: Max 105kg

  • Have previously dislocated a shoulder

  • History of neck, back or heart issues

  • Undergone recent surgery

  • Recent broken bone

  • Pregnant

  • Minimum age: 3 years old


 

What to wear

  • Please wear closed-in, laced-up shoes [such as sneakers or joggers].

  • You can wear your regular clothes under the flight suit.

  • We will provide all other necessary flight gear such as suit, helmet, goggles and earplugs.

 
 

General Terms & Conditions

https://windlab.my/terms-of-service

 
 

Proflyer

Flyers may choose to purchase pro-flyer time, at any time, however the following requirements must be met:

  1. If the flyer cannot enter and exit the wind without assistance from the instructor, coaching MUST be purchased on-top of the pro-flyer rate (currently sold at RM8 per minute / minimum purchase 10 minutes)

  2. If the flyer is attempting a new flying position or maneuver coaching MUST be purchased (currently sold at RM8 per minute / minimum purchase 10 minutes)
     

Customers may fly WITHOUT purchasing coaching, if ALL of the following applies:

  1. The flyer is competent in entering and exiting the wind without assistance.

  2. The flyer has been signed-off by a WINDLAB instructor to fly that specific flying style [without coaching]. Or you have purchased coaching from an external coach who has been approved by WINDLAB, and has pre-arranged any necessary spotting (spotter fee may apply) with WINDLAB.

  3. The flyer has an understanding of safe windspeeds.

NOTE: Competency is determined by instructors employed at WINDLAB Indoor Skydiving, it is NOT self-assessable.

When pro-flyer block time is booked, the clock will be continuously rolling. Please be courteous to other flyers and exit when your flight time is finished.

Account holder details must be established at the time of purchase. Whoever is established as the account holder, MUST be in the wind (flying) for the duration of the time purchased and flown. Pro-flyer accounts can NOT be resold or transferred.

An instructor may stop the flight or remove a flyer from the wind if they deem the flyer to be a risk. Refunds will not be issued if this occurs.

Flyers must declare their flight plan to the relevant instructor before the flight session and ensure they meet all the requirements prior to the session start.

 

Flyers must request spotting or coaching at least 14 days in advance. WINDLAB will make every effort to accommodate requests and will inform guests at the earliest available opportunity if a spotter cannot be found.

Spotters Fee

  • A fee of RM 50 per flyer, per session, will be implemented for flyers who require spotting.

  • This fee is mandatory for high-speed flying, including sit fly and head down techniques, as well as limited low-speed spotting including back and front layouts.

  • The fee is applicable for flyers who have not yet mastered 6 points of motion (high speed) or transitions (high and low speed).

  • This fee does not apply to sessions where the flyer is receiving coaching from a WINDLAB Instructor. It is only applicable to sessions with external coaches.

  • Under no circumstance can a person(s) (including but not limited to, external coaches, instructors, skydivers) provide spotting if they are not directly employed by WINDLAB Indoor Skydiving and received appropriate training.

Coaching

  • Flyers may bring their own external coaches. The external coaches must take a hands-off approach.

  • If WINDLAB deems an external coach to be unfit to provide safe coaching, they may deny or remove the external coach at any stage.

  • A rescheduling or cancellation fee of RM50 applies to all coached sessions cancelled within 48 hours of the flight time. This applies to coaches booked through WINDLAB only. This fee will be in addition to any tunnel time rescheduling fees.

  • Coaching requests must be made by emailing: sales@windlab.my or WhatsApp +60 12-959 4342

Event Suitability

  • From time to time WINDLAB runs special events, camps, and competitions that require a certain level of skill. WINDLAB reserves the right to refuse to allow flyers to participate in such events if they do not have the appropriate level of skill. Flyers should discuss the necessary skill level before booking into such an event.

Interested?

Fill below and we will contact you shortly.

Proflyer Time Enquiry Form

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